Information We Collect
We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our Web sites to provide you with a superior shopping experience and to communicate with you about products, services, and promotions.
1. Our Commitment to Protecting Your Privacy
The following policies apply to www.globalchemicalshopers.com/ Global Chemical Shop is not responsible for the privacy practices or the content of any other Web sites that are hyperlinked to or from globalchemicalshopers.com.
2. Information we collect from you
You can browse Global Chemical Shop and our online catalog without disclosing any information about yourself. However, to receive access to the site’s advanced features and services, we ask that you register by providing certain personal information.
a. Data provided by you — If you wish to order products on this Web site, you will be asked for Contact Information (your name, phone number and e-mail address), Shipping Address, Billing Address and Method of Payment (either a valid Global Chemical Shop Account Number or a Credit Card Number). All pages on this Web site have encryption protection. However, some pages to which you link from this site may not be encrypted. (see Data Security below).
b. Data collected directly by us — During web browsing, Global Chemical Shop collects the domain name, IP address, computer type and browser type of site visitors. This information is aggregated and used internally for statistical analysis of visitor activity and usage trends. This information may also be used at the visitor’s request to provide technical support.
3. Why we collect data from you
Personal information is collected from you in order to provide, improve and ensure delivery of customer service, including optimization of ordering processes, communication of new services and personalization of how our content is presented to you.
Registration — You can browse our website and online catalog without revealing any personal information. However, if you wish to access more advanced features and services within our website, we ask that you register by providing certain personal information. This information may include but is not limited to your name, Global Chemical Shop account information, telephone number, e-mail address and credit card number. Global Chemical Shop uses this information to give you access to the following benefits:
- View your contract price online
- View up-to-the-minute product availability based upon your expiration dating requirements
- Place orders based on real-time availability
- View the current status of your orders
- Use personal Shopping Lists, Order Templates and other Ordering shortcuts
The information you provide when you register is used only for the above purposes and to determine site activity and usage trends.
4. Session Tracking and “Cookies”
Please note: The “session ID” is assigned to each session. If you visit Globalchemicalshopers.com and leave for any reason, your ID will have changed when you return. If you were a logged-in Registered User for the previous session, any items you placed in your Shopping Cart will be saved for you. If you were not logged in, those items will be lost.
5. Data Collected During Ordering
If you wish to order products on Globalchemicalshopers.com, you will be asked for Contact Information (your name, phone number and e-mail address), your Shipping Address, Billing Address and Method of Payment (either a valid Global Chemical Shop Account Number or a Credit Card Number). All pages on this Web site have encryption protection. However, some pages to which you link from this site may not be encrypted. We store all personal data in a private database that is not connected to the Internet. The Billing Address and Method of Payment is used only by Global Chemical Shop to secure payment for your order. Your Contact Information and Shipping Address may be shared with a product’s manufacturer, if the product is shipped directly from the manufacturer. Order information will not be used for unauthorized purposes.
6. Data Security
This site uses Secure Socket Layer encryption in the transmission of all information. All pages on this Web site have encryption protection. However, some pages to which you link from this site may not be encrypted. Global Chemical Shop stores all personal and financial data in a private database that is not connected to the Internet. Although no systems or safeguards can be guaranteed as foolproof, our databases are protected from unauthorized access by firewalls, passwords and other mechanisms.
7. Your Consent
Any information provided to us by site visitors in purchase orders, registration forms, and surveys will be used only for the authorized purposes stated herein. We do not sell or otherwise provide any of this information to mailing list companies or other similar database organizations.
You may also choose to receive promotional literature via e-mail or postal mail. Consent to receive such information may be obtained through “opt-in” forms on the Global Chemical Shop website. Receiving such information from Global Chemical Shop without “unsubscribing” from future communications will also be considered by Global Chemical Shop as consent to continue such communications.
If you wish to be removed from our database, you can e-mail us at [email protected], or unsubscribe to any specific email communication. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.
8. Marketing of New Features and Promotional Information
Occasionally, Global Chemical Shop may wish to inform you of new features of the site, special product promotions, contests or other marketing programs.
If you have registered, you will be offered these announcements via e-mail or postal mail. You can activate or deactivate the transmission of these announcements to you by requesting access to your email preferences.
Certain areas of the site will inform you of how to take advantage of any contests, promotions, publications, and special benefits which may be offered from time to time. These areas may require you to provide personal information, such as but not limited to your name, address, contact information and/or purchasing history. This information may be used to determine your eligibility and may be provided to Global Chemical Shop vendors whose products may be of interest to you.
9. Contacts from Global Chemical Shop
Global Chemical Shop may need to contact you for sales information, customer service or technical support. Please contact us if you do not wish us to continue contacting you for any of these purposes.
Global Chemical Shop reserves the right to contact site visitors regarding their account status and changes to any relevant agreements or policies.
10. Your rights and contacting us
a. General rights
You have the right (subject to various exceptions and in accordance with data protection legislation in your country) to access certain Personal Data held about you and correct any inaccuracies. We may charge a reasonable fee for the processing of any data access request in accordance with data protection legislation in your country. You also have the right to raise a complaint about our processing with the data protection regulator in your jurisdiction.
b. Right to opt out of direct marketing
You have the right to ask us not to process your Personal Data for direct marketing purposes. You can exercise your right to prevent such processing by indicating that you do not consent to direct marketing at the point at which we collect your Personal Data. You can also exercise the right at any time after we have collected and used your Personal data for direct marketing purposes by:
i. following the opt-out instructions contained in the relevant communications; or
c. Updating information
We will take reasonable steps to try and ensure that your Personal Data is accurate. To help us do this, please notify us of any changes to your Personal Data.